Necessary/Courageous Conversations
The Necessary/Courageous Conversations course is designed for professionals seeking to strengthen their skills and solve common workplace challenges. It combines theory and practice to ensure participants can apply knowledge directly in their organizations.
**Learning Objectives:**
• Understand the fundamentals and practical applications of the topic.
• Develop problem-solving skills for recurring business challenges.
• Apply tools and methods that improve efficiency and results.
• Promote sustainable improvements in processes and teams.
Público-Alvo
Professionals who want and/or need to develop.
Requisitos
There is no prerequisite
Carga Horária
Variable
Formatos
In-person and OnlineConteúdo Programático
**Structure:**
• What elements make a conversation necessary/courageous?
• The barriers that may arise and strategies to deal with each situation
• How we prepare ourselves to have necessary/courageous conversations
• Tips and tools to conduct necessary/courageous conversations
• Self-assessment
• Contrast Technique
• Individual action plan
• Exercises, group real plays to practice the key elements
Pre-work: video classes on the SETA platform