Communication Preferences and Styles II (without instrument)
The Communication Preferences and Styles II (without instrument) course is designed for professionals seeking to strengthen their skills and solve common workplace challenges. It combines theory and practice to ensure participants can apply knowledge directly in their organizations.
**Learning Objectives:**
• Understand the fundamentals and practical applications of the topic.
• Develop problem-solving skills for recurring business challenges.
• Apply tools and methods that improve efficiency and results.
• Promote sustainable improvements in processes and teams.
Público-Alvo
Professionals who want and/or need to develop.
Requisitos
There is no prerequisite
Workload
Variable
Formatos
In-person and OnlineContent
**Structure:**
• Self knowledge: class exercise to assess the differences of the participants Styles/ Preferences
• Communication Preferences: Action vs Emotion Matrix
• Communication Styles: director, expressive, pacifier, and analytical
• Golden Rule and Platinum Rule of Communication
• How to interact with each person based on your style (Do’s and Don’ts)
• Know how to approach/involve Other members to develop a good team work
• Individual Action Plan
**Pre-Work:** n/a
**Format:** Few slides and practical activities based on experience exchange, discussion, videos, and activities. Groups will be created to develop the activities.