Design For Lean Six Sigma with Design Dlements Thinking DFLSS Upgrade
The Design For Lean Six Sigma with Design Dlements Thinking DFLSS Upgrade course is designed for professionals seeking to strengthen their skills and solve common workplace challenges. It combines theory and practice to ensure participants can apply knowledge directly in their organizations.
**Learning Objectives:**
• Understand the fundamentals and practical applications of the topic.
• Develop problem-solving skills for recurring business challenges.
• Apply tools and methods that improve efficiency and results.
• Promote sustainable improvements in processes and teams.
Requisitos
There is no prerequisite
Workload
32 hours
Formatos
In-person and OnlineContent
Basic Structure:
INTRODUCTION
• Contextualize the DFSS methodology: why it was created, applications, benefits, comparison to DMAIC
• Differences between DMAIC vs DMADV
• When to use DMADV?
• Relation between DMADV and PMI
• Design Thinking: concepts and applications
• User’s view: understand his experience to create new ideas
• Relating DFSS and Design Thinking
**Definition**
• How to identify a DFSS projects
• Defining the Project scope
• Risk Management Plan
• Multigenerational Plan (PM’s)
• Project Schedule / Gantt Diagram
• Project Contract
**Measurement**
• Identify the customers and their needs (VOC – ‘Voice of Customer’) & VOB (“Voice of Business”)
• Empathy: the human side of Lean Design
• Practical Exercise: Identifying the “Personas”
• Creating the questionnaire to interview the “personas”
• Prioritize the needs – Affinity Matrix and Kano model
• Translate the needs into Project Requirements (CTQ)
• Prioritize CTQ’s - Quality Functional Deployment (QFD)
• Attachment: Customer’s data collection plan: researches, interviews, Focus Group
**Analyze**
• Creation of insights from observations about “personas”
• Priority of insights
• Creation of ideas to meet the insights: leading Brainstorming sessions (presentation of several Brainstorming techniques)
• Develop Design Concepts – developing the User Journey: Priority of the best ideas to be prototyped and tested
• Assess and choose the best concept - Minimum Value Product - MVP / Minimum Valuable Service – MVS
**Design**
• Develop High Level Design
• Finding Optimized Solutions – Monte Carlo Simulation
• Analyzing Risks (FMEA)
• Pilot Planning / Prototype / Observation Sheet / Inclusion of UsersVERIFY
• Lead the Pilot / Prototype
• Learning session: persist, pivot, persist
• Implement the New Design / Hand it to the Process Owner
• Control Plan
• Poka-yoke
• Closing Exercise – Development of a new product – a wallet
**Workload****:** 32 hours
**Pre-Work:** Prepare topics to be worked in the class