Design Thinking - Design Sprint Master
The Design Thinking - Design Sprint Master course is designed for professionals seeking to strengthen their skills and solve common workplace challenges. It combines theory and practice to ensure participants can apply knowledge directly in their organizations.
**Learning Objectives:**
• Understand the fundamentals and practical applications of the topic.
• Develop problem-solving skills for recurring business challenges.
• Apply tools and methods that improve efficiency and results.
• Promote sustainable improvements in processes and teams.
Público-Alvo
Professionals who want and/or need to develop.
Requisitos
There is no prerequisite
Workload
16 hours
Formatos
In-person and OnlineContent
**Basic Structure:**
• Introduction: OPEX x CAPEX Project Concept
• Complex x Complicated World - Cynefin Framework
• Introduction: Lean Design (DT + Lean) concept
• Empathy: the human face of Lean Design
• Storytelling components: Think, Feel, Believe, and Do
• The human face of Lean Design
• Empathy: The human side of Lean Design
• Practical Exercise: Identifying the “personas “
• Creating the questionnaire to interview the “personas“
• Complementary exercise: employing interview techniques to capture the Voice of Client
• Interviewing the final user
• Exercise: creation and Generation of “insights“
• Brainstorming Techniques
• Co-Creation