Content
**Basic Structure:**
**INTRODUCTION**
• Origins
• Lean Program benefits
• Lean in the Business Environment
• Cynefin Framework: when Lean is better than the other methodologies
• Lean application in manufacturing processes and administrative processes
• The 5 principles: Value, Value flowchart, continuous flow, pull flow, seeking perfection
• Pull vs Push vs Hybrid Systems: Advantages and Disadvantages
• TPS house – Toyota Production System
• Kaizen
• Concepts of added value to customer (VA), not added value (NVA), and value added only to business (BVA)
• The 8 wastes
**Hoshin kanri**
• Introduction to strategic planning
• BSC x Hoshin Kanri
• Definition of value to customer
• Lean strategy deployment: Roadmap
• Vertical and horizontal alignment
• KPIs
• Definition of goals
• Goals deployment: strategic, tactical, and operating levels
• A3 methodology
• Communication planImplementation of case tools
**VALUE FLOWCHART: CURRENT STATUS**
• Introduction to value flowchart
• Prioritization: flowchart(s) to be optimized
• Mapping and Symbols
• Current Status Mapping
• Learning to see: Identifying the 8 wastes in the value flowchart
• Takt, Lead, Process e Cycle Times
• Bullwhip, whiplash effect
• Disintegration of the logistic and productive chains
• Particularities on current status mapping in administrative processes
• Implementation of tools in the case
**VALUE FLOWCHART: FUTURE STATUS**
• Bases for future status: Leveling (Heijunka) and Standardized work
• Implementing 5S: far beyond “housekeeping”
• The pillars of future status: Jidoka concepts and Just in Time
• Jidoka: Making problems visible, Solving workstation problems, Help chain, Andon, Poka-Yoke, Health and Safety in the Work, Eliminating wastes
• Just in time (Doing what is needed, when it is needed, and in the needed amount): pacing the flow (according to Takt time), making the streamline flow, pull systems/ Kanban, SMED/quick setup, Integrated Logistics, Work cells, Lean Layout, Bottleneck resources, and Theory of Restrictions.
**Sustainability**
• Traditional vs Lean Leadership
• Leadership with respect
• Genchi Genbutsu
• Visual Management
• Results Monitoring and maintenance of standards
• Labor flexibility
• Sustaining 5S
• Change Management
• Stakeholders management
• Obeya Room
• Lean Audits
• Implementation in exercises / simulation
• Assessment
**Pre-Work****:** video classes on SETA virtual platform