Content
Basic Structure:
SOFT SKILLS
• Transformation: Preparing managers to lead changes
• Self assessment: positive good points / points of concern/bothering
• How to work the change better (commitment vs Time)
• A possible model to accelerate transformation
• To be a proactive leader
• Create a Positive Vision
• Shape the Vision
• Mobilize the commitment
• Perpetuate the transformation
• Monitor the progress
• Video: The strength of an Ideal – reflections and activities about the movie’s message
• Reasons for resistance to change and how to overcome them
• The features of effective leaders
• Strategies to influence/accelerate the change
• Closing / Feedback /Individual Action Plan: How to apply the learned knowledge in the routine?
• Implementation of a small Kaizen in class for practical learning
**Hard skills**
• Lean definition
• 8 Lean wastes
• Kaizen methodology for process improvement
• Where does Kaizen fit
• Kaizen process: before, during, and after the event
• Preparing for Kaizen
• Problem Definition
• Roles and responsibilities
• Sponsor meeting
• Schedule and tools definition
• Needed infrastructure
• A3
• Leading Kaizen
• Facilitation techniques
• Kaizen tools (flowchart, VSM, brainstorming (Ishikawa), cause and effect matrix, effort vs impact matrix, create and implement actions – 5W2H model)
• Follow-up
• Implementation of a small Kaizen for practical learning
**Workload****:** 16 hours
**Pre-work:** Prepare topics to be discussed in class
**NOTE:** No need for computer use