Content
**Basic Structure:**
**INTRODUCTION**
• Six Sigma Definition
• Six Sigma History
• Lean History
• 8 Lean Wastes
• DMAIC Flow
• Process View Y=f(x)
• Combining Lean with Six Sigma for process improvement
• Six Sigma Structure – Project Team
• Round 1 – Order Simulation
**Definition phase**
• Projects identification – goal and objective deployment
• Financial Impact on Projects
• Identification of customer’s needs – voice of customer/ voice of process
• Definition of Project indicators
• Scope Definition – inside and outside matrix / SIPOC
• Creation of Project group - MPPI
• Project Contract
• Project Schedule
• Implementation of the concepts in the order simulation exercise
**Measurement phase**
• Process Map
• Value Stream Map
• Activities that add value/ do not add value / Process requirements
• Cause & Effect Diagram (Fishbone)
• Basic Graphs (Pareto, Trend)
• Cause & Effect Matrix and Effort vs Impact Matrix
• Types of Data
• Basic Statistics (measurements of center and variation)
• Data Collection Plan
• Operating Definition
• Process Performance – Sigma Level
• Implementation of concepts in the order simulation exercise
• Round # 2 of the simulation exercise
**Analysis phase**
• FTA – Failure Tree Analysis / 5 Why’s
• FMEA
• Data Exploratory Analysis
• Lean’s Analysis Phase Tools (bottleneck analysis, SMED)
• Implementation of tools in the simulated exercise
**Improvement phase**
• Creation of Action Plans – 5W2H
• Implementation of tools in the simulated exercise
• 2nd round of the simulated exercise
• Visual Management and 5S
**Control phase**
• System of Process Control and Control Plan
• Poka-yoke – Error Proof Device
• Process Standardization
• Assessment
**Workload****:** 32 or 40 Hours - The workload can be adjusted by removing some exercises and reducing the level of coverage of some topics.
**Pre-Work****:** Not available
**NOTE:** The use of statistical software is not mandatory.
** The structure may be adjusted