Managers (Champions) – improvement projects

**Basic Structure:** • Operating excellence and business management • Management cycle.. Strategic Planning, Routine Management, and Continuous Improvement • Six Sigma and its impact in the business management. How does it help us to reach our objectives? • Definition of Six Sigma • Lean – Defining Value and Waste • Six Sigma and Lean – Joining forces to obtain results. • Process View = Y=f(x) • DMAIC flow for execution of improvements • How to define good Six Sigma projects – (routine vs improvement projects) • How to identify good belts • Leveraging financial results through Six Sigma • Manager (Champion) Roles and Responsibility • Simulation – Placing Orders – Round #1 • D-M-A-I-C Project Phases • Definition Phase – what is the reason for the existence of my project?         - Business Case         - Indicator Definition         - Project Scope         - Project Contract         - Implementing in the order simulation exercise • Understanding the Problem (Measure and Analyze) – What is the size of my problem? What are its causes?         - Process Performance         - Tools to identify root-cause (mapping, brainstorming, priority matrix, Pareto, Line Graph, Measurements of center and variation)         - Implementing in the order simulation exercise • Improvement – create changes to improve the process         - Action Plan – 5W2H         - Comparing before vs after         - Implementing in the order simulation exercise • Control – assure that the changes are kept in the daily routine         - Standardization         - Implementing in the order simulation exercise • Road Map – steps to implement Six Sigma • More examples of improvement projects using Six Sigma ** Topics may be adjusted **Workload****:** 16 Hours **Pre-Work:** not applicable