The Navigating Matrix Structures II course is designed for professionals seeking to strengthen their skills and solve common workplace challenges. It combines theory and practice to ensure participants can apply knowledge directly in their organizations. **Learning Objectives:** • Understand the fundamentals and practical applications of the topic. • Develop problem-solving skills for recurring business challenges. • Apply tools and methods that improve efficiency and results. • Promote sustainable improvements in processes and teams.

Público-Alvo

Professionals who want and/or need to develop.

Requisitos

There is no prerequisite

Workload

Variable

Formatos

In-person and Online

Content

**Structure:** • Matrix Mapping and roles identification • Multiple influence methods: Golden and platinum rules, communication styles, diversity, and culture customs • Techniques for effective communication: active listening, ACR (Active Constructive Response) • Techniques for collaboration • Strategies for conflict resolution • RACI Matrix for decision making • Operating Mechanisms and rituals **Format:** round tables, groups of 4-5 people **Pre-Work****:** not applicable **Duration:**  8 hours **Maximum number of participants:** 20 people