PDCA
The PDCA course is designed for professionals seeking to strengthen their skills and solve common workplace challenges. It combines theory and practice to ensure participants can apply knowledge directly in their organizations.
**Learning Objectives:**
• Understand the fundamentals and practical applications of the topic.
• Develop problem-solving skills for recurring business challenges.
• Apply tools and methods that improve efficiency and results.
• Promote sustainable improvements in processes and teams.
Requisitos
There is no prerequisite
Workload
16 hours
Formatos
In-person and OnlineContent
**Basic Structure:**
**INTRODUCTION**
• PDCA Flow
• Process View
• Selection of the topic to be worked in the training (that is, pre-work setting)
**PLAN (P)**
• Step 1 – Clarify the Problem
- Clarify the purpose (what and why do we need to improve?);
- Define the ideal status, the desired one, and the actual status;
- Define responsible people and deadlines (who and when?);
- Matrix GUT
- SIPOC
- Implementation of tools in the selected topic
• Step 2 – Share the Problem
- Break down the problem into smaller, less complex, and more concrete components;
- Select the problem (s) to be continued;
- Pareto Chart
- Implementation of tools in the selected topic
• Step 3 – Establish the Goal
- Establish group commitment;
- Establish measurable, concrete, and challenging objectives;
- Trend Charts
- SMART Goals
- Implementation of tools in the selected topic
• Step 4 - Analyze Root Cause
- Based on facts collected, continue to ask “Why”;
- Specify the root cause
- Process Map / Fishbone / 5 Why’s
- Implementation of tools in the selected topic
• Step 5: Develop Countermeasures
- Develop and select the possible countermeasures;
- Create a precise, detailed, and clear action plan;
- Effort vs Impact Matrix
- Action Plan – 5W2H
- Implementation of tools in the selected topic
**DO (D)**
• Step 6 – Implement Countermeasures
- Implement actions;
- Verify the result of actions
- Implementation of tools in the selected topic
**CHECK (C)**
• Step 7 – Monitor Results
- Assess general results and used processes and share the assessment with the other people involved;
- Establish corrective actions, if needed;
- Implementation of tools in the selected topic
**ACTION (A)**
• Step 8 – Standardize Processes and Success
- Structure the successful processes (standardization);
- Share the new precedents (verify reapplications).
- Error Proof Devices
- Standardization
- Control Plan
- Implementation of tools in the selected topic
**Workload****:** 8 or 16 Hours - Workload can be adjusted by removing some exercises and reducing some tools
**Pre-Work****:** Prepare topics to be discussed in the class
**NOTE:** No need for computer use