The Skills to influence course is designed for professionals seeking to strengthen their skills and solve common workplace challenges. It combines theory and practice to ensure participants can apply knowledge directly in their organizations. **Learning Objectives:** • Understand the fundamentals and practical applications of the topic. • Develop problem-solving skills for recurring business challenges. • Apply tools and methods that improve efficiency and results. • Promote sustainable improvements in processes and teams.

Público-Alvo

Professionals who want and/or need to develop.

Requisitos

There is no prerequisite

Workload

Variable

Formatos

In-person and Online

Content

**Structure:** • Understand the influence situation • Understand the person to be influenced • Your strategy: Golden Rule vs Platinum Rule • The 5-step model of influence • Speak / Ask / Actively Listen: the communication model • Individual Action Plan **Pre-Work:** not applicable