Content
Basic Structure:
INTRODUCTION
• View / Process Management
• Basic Statistics – revision of position measurement concepts (average, median) and scatter (standard deviation and amplitude)
• Discrete data and variables of Statistical Process Control SPC
• Concept of statistical control charts
• Concept of process stability
• Stable and unstable process
• Common causes and variation special causes
• How to collect data for inputting in the control chart
• Creation of Statistical Process Control Charts
• Calculation of Control Limits
• Criteria for process instability definition
• What to do when instability was identified? Action Plan 5W1H
• Control limits vs specification limits
• Control charts for discrete and variable data
• Implementation exercises
• Activity: at the end of the training, the participants will be divided in groups to read and interpret actual control charts of the client and present to the other groups in class.
**Workload:** 8 hours
**Pre-Work:** Prepare and send to SETA some of the database of the involved processes.
**NOTE:** There is the option of using Minitab and Action software for statistical analysis.