The Lean IT course is designed for professionals seeking to strengthen their skills and solve common workplace challenges. It combines theory and practice to ensure participants can apply knowledge directly in their organizations. **Learning Objectives:** • Understand the fundamentals and practical applications of the topic. • Develop problem-solving skills for recurring business challenges. • Apply tools and methods that improve efficiency and results. • Promote sustainable improvements in processes and teams.

Requisitos

There is no prerequisite

Carga Horária

16 hours

Formatos

In-person and Online

Conteúdo Programático

**Basic Structure:** **INTRODUCTION** • Continuous Improvement and business management • Improvement Flow (Define > Understand > Change > Control) • View of Processes Y=f(x) • Lean Definition • Lean implemented in the IT area • Value definition • The 8 Lean wastes • 1st Round of simulated exercise/case **Define** • Identify the needs of the customers – voice of customer (VOC) • Indicators definition – indicator and goal • Business Case – “Elevator Pitch” • Scope Definition – SIPOC • A3 – Formalization of improvement project • Implementation of tools of simulated exercise/case **Understand** • Process Map (flowchart) • Value Stream Map • Activities that add value/ do not add value/ Process Requirements, Takt time • Cause & effect Diagram (Fishbone) • 5 Why’s • Cause & Effect Matrix • Effort vs Impact Matrix • Basic Charts (Pareto) • Implementation of tools from simulated exercise **CHANGE ** • Creation of Action Plans – 5W2H • Introduction to methodologies for Project management/ execution (Agile, Scrum, Kaizen) • Implementation of tools from simulated exercise/ case • 2nd Round of simulated exercise/caseCONTROL • Process Control System • Poka-yoke –  Error Proof Devices • Process Standardization (routine management/ operating meetings) • Kanban/Yamazumi **Workload****: **16 Hours **Pre-Work:** Not available **NOTE:** No need for computer use